THREE TRENDS WE ARE WATCHING OVER THE NEXT FEW YEARS
AI ENHANCING UC Although artificial intelligence (AI) has been with us for years now, its recent dramatic advances have brought it to the fore in just about every technology discussion. UC is no exception here and the utilisation of AI on UC platforms is growing fast. This is going to shape communication technology far into the future.
THE MOBILE FUTURE With the implementation of 5G and satellite connection bringing cloud communication access from literally anywhere on any connectable device, it’s hardly surprising that 84% of the UK’s working population believe the concept of work from anywhere (WFA) will soon replace work from home (WFH).
UNIFYING THE CLOUD More businesses are moving more of their crucial processes and tools to the cloud and enjoying the agility, security and flexibility of the environment. Those adopting cloud-based, hybrid work environments are reaping the benefits, but they are still in a minority.
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