Probably the most influential innovation in UC is AI and the automation it brings with it. When we think of UC, we think of hybrid meetings, file sharing and multiple device access to centralised data. With AI software, UC can do a lot more in these arenas. The UC-driven workplace means rooms can be booked, schedules confirmed, and software loaded the moment people enter the meeting room. AI-assisted cameras and mics can identify who is speaking and focus on them. Transcriptions can be prepared in real time, while translations are made and minutes of the meeting are produced and sent to designated members of staff.
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