UC Advanced - issue #21

COLLABORATION

ShureCloud: Tackling Collaboration Challenges with Simplified, Global IT Management In today's fast-moving, hyper-connected business environment, seamless communication is the backbone of success. Conferencing systems play a vital role, providing high-quality voice and video to empower smooth, cohesive collaboration experiences. Yet, despite their importance in connecting teams, audiovisual meeting room endpoints have historically been isolated from enterprise IT ecosystems.

resources and disrupting user experience. Manual software and firmware updates across disparate devices are time- consuming and error-prone, increasing the risk of downtime and exposing vulnerabilities. These efforts demand significant labor and leave room for costly mistakes. When meeting room systems are siloed from broader IT infrastructure, security and compliance become even more difficult. With data protection now a top priority, collaboration systems must offer strong access controls and defenses against cyber threats. But when disconnected from enterprise security frameworks, endpoints often lag behind in addressing emerging risks. Legacy systems become easy targets, risking data breaches and non-compliance – potentially leading to fines and reputational damage. Scalability presents another persistent challenge. As businesses evolve, adding new rooms means deploying additional hardware and tailoring configurations to each space. Without standardised, centrally managed, secure systems, scaling becomes inefficient and burdensome – especially as organisations continue to refine their workplace strategies and global footprint. This is where modern cloud-managed

With data protection now a top priority, collaboration systems must offer strong access controls and defenses against cyber threats. But when disconnected from enterprise security frameworks, endpoints often lag behind in addressing emerging risks.

Yet despite their importance, meeting room endpoints have often been excluded from enterprise IT ecosystems – assumed to fall short on security and manageability, and therefore deployed on separate, air-gapped networks. This disconnect introduces a range of challenges that limit their effectiveness. What do these challenges look like in practice? Modern organisations rely on a wide array of communication tools spread across rooms, floors, campuses and global office locations. For IT teams, managing this fragmented landscape is a major pain point. Tracking devices, ensuring proper configuration, applying updates, and maintaining uptime is a complex, resource-heavy task. Diverse system setups – often necessary to meet varied collaboration needs – can also introduce compatibility issues, further straining IT

36

Powered by