UC Advanced - issue #10

NEWS

Zoom Workflow Automation

Zoom recently launched the new Workflow Automation in beta, allowing users to increase efficiency and reduce time spent on routine tasks. Workflow Automation automates workflows within Zoom Team Chat and Zoom’s AI-powered chat solution, with more product capabilities coming soon. Zoom Workplace helps users make the most of their workdays with innovative features, and users can now leverage Workflow Automation to set up automated messages in Team Chat introducing new members to a channel, create recurring reminders for project status updates, simplify the process of submitting time off requests, and prompt users with questionnaires to collect feedback inside a chat channel. Users do not need technical skills to build workflows; all they have to do is utilise the drag-and-drop functionality, with no coding required. “We built Workflow Automation to be easy for teams of all sizes and abilities to use.

We’re launching Workflow Automation with Team Chat first because it’s an opportunity to strengthen collaboration with team members and get work done asynchronously,” said Wei Li, head of Zoom Team Chat at Zoom. “Workflow Automation helps teams by taking the guesswork out of setting up workflows and helps cut down on tedious and repetitive tasks.” With Zoom Workflow Automation, a user can select from pre-built templates or build their own workflow to automate everyday tasks. During the beta period, Workflow Automation is available to those paid Zoom users in the applicable beta regions and applicable industry verticals at no additional cost, however not all regions and industries are applicable. At general availability, paid plans will include unlimited standard workflow runs and allotments of premium workflow runs, with specific per-run charges for allotment overruns. Visit the Zoom blog for more ways to save time with Workflow Automation.

Video conferencing manufacturer, Boom Collaboration, has launched a new website (boom.co), enhancing reseller resources and more informative content. The Boom website was created around a theme of “look, sound and hear better” – visually highlighting the difference between built- in webcams and Boom’s high-performance cameras, for example. Co-Founder Holli Hulett enthused: “The new Boom’s New-Look Website

website is another tangible example of how we continue to move forward and build stronger relationships with existing as well as new customers.” Formed in 2020, Boom has developed a growing global footprint, spanning hardware solutions for all types of meeting rooms. The Texas-based company is headed by founders Fredrik Hörnkvist and Holli Hulett and now operates in over 30 countries. Boom is enjoying a year of record sales success – as it plots a multi-million-pound pathway to become a bigger industry force with new distribution deals now including Colombia, India and Turkey. Boom’s new HALO videobar, MAGNA Pro high- performance camera and GOJO multi-camera mixer are firing further sales success throughout this year. Hörnkvist concluded: “We are determined to remain the friendly face of video conferencing, based on a personal touch and a passion for long lasting partnerships through the distribution channel. Boom is all about creating better meetings, simply. Our new-look website is an inherent part of this process.”

Holli Hulett, Fredrik Hörnkvist co-Founders

boom.co

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