UC Advanced - issue #6

COLLABORATION

CONTINUED

an Apple product, I don’t need third-party support to help set it up. I think we really kind of look at ourselves in that vein, which is how do you restrict barriers for participants? “Our customer feedback is the number one resource that we use when we’re building new products. We didn’t just decide that we were going to force this narrative of having a camera in the front and having cameras down the table so that you could cover all those angles, it was from direct feedback that we get from customers who said they hate when a remote person spends the entire meeting looking at the side of a head and not interacting with people’s the faces. “That’s the biggest source of feedback that we get. That helps build our product roadmap and we feel that we have a pretty strong two-year roadmap that’s going to support the industry well.” Maintaining Productivity That industry is one that is forever changing. There is a desire of the employer to foster collaboration and improve customer loyalty that only an office can provide if you listen to them. However, employees have their own perspective and half of them, if you look at the Owl Labs ‘ State of Hybrid 2023 ’ report, believe that requiring them to work from the office is because of traditional work expectations. While this tussle continues to play out, Weishaupt

“I think there’s something there that should indicate that you can’t just knee-jerk into this concept of making everybody go back into the office because at the end of the day, you hire people to do a job and you need to create a culture that has accountability built into it. You’re not hiring them to watch them work. “The office still has a role, but it is task- based. I’m in the office today, I was not yesterday. Yesterday, all of my work was either independent work, or it was with people who were not based in this office, so it didn’t make sense for me to come in because I could use that extra time. “I was able to use that time to go to my son’s soccer game, which I had commuted into the city I never would have been able to make it there on time. In that instance, the company gets the value that presents me, as an employee of a company, to be able to balance those two things together but be as productive as I was if I was sitting in the office because I would have never interacted with a human here that would have made a difference in my calendar. “That’s the most surprising thing with all these return to office mandates. If half of the managers that we are interviewing are saying that employees are more productive, you

Employees have their own perspective

and half of them, if you look at the Owl Labs ‘State of Hybrid 2023’ report, believe that requiring them to work from the office is because of traditional work expectations.

have to take that into consideration when you’re making your plans for how you want people to use the office.”

pointed out “about half of the managers in this year’s report believe that hybrid and remote working has made their team more productive.

wu cwawd v. naenwc es idn.tchoemc h a n n e l .c o. u k

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