UC Advanced - issue #13

NO. 2

Paul’s Challenge

A national company with a field-based sales team that works on the road or from various remote locations. The sales team needs headsets that are comfortable, discreet, lightweight, and offer excellent battery life. Importantly, they must be compatible with both mobile phones and laptops.

Yealink BH71 Pro

Paul Chose...

The Yealink BH71 Pro. This portable, in-ear Bluetooth headset is designed for the traditional road warrior. It offers up to 30 hours of talk time — 10 hours from the earpiece and an additional 20 hours from the power box. The Yealink BH71 Pro also includes a USB adapter for seamless laptop integration.

NO. 3

Paul’s Challenge

A leading travel company with a large customer service team that has adopted a hybrid working model since lockdown. Agents work both in-office and from home, so they need flexible, portable headsets with adaptable noise-cancelling to suit various environments, where distractions are common.

EPOS IMPACT 800 Series

Paul Chose...

The EPOS IMPACT 800 Series. As a new addition to the EPOS Next IMPACT Generation, the EPOS IMPACT 800 Series offers a choice of ANC variants and MS Teams-certified headsets. They are available for both USB A and USB C deployments out-of-the-box.

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