UC Advanced - issue #15

WORKPLACE

Breaking the Circle of Frustration in Hybrid Collaboration Communication and cultural issues, as a result of more flexible work arrangements, have prompted companies to urge a return to office. However, the evolving nature of how we work today has outpaced existing office designs and collaboration solutions for many organizations.

Moreover, any given day, many employees still work from home, necessitating solutions to improve mixed-mode meeting experiences. In their rush to make hybrid work, companies

misalignment, and rework. The inability to effectively collaborate in hybrid settings and lack of appropriate collaboration solutions further perpetuates the circle of frustration and hinders progress.

often end up investing in inadequate technology which can unintentionally exacerbate existing challenges.

Breaking the Circle with Quality Audio Solutions

Communication and culture challenges

The key to breaking this vicious cycle is recognizing the importance of audio quality in hybrid meetings and investing in high- performance systems. Professional yet simple audio solutions such as the MXA902 + ANIUSB-MATRIX Audio Conferencing Kit enhance the meeting experience by capturing every voice precisely and consistently throughout the meeting room. This enables clear communication that fosters more effective contribution and active engagement. It helps to create a collaborative environment where ideas flow freely, problem- solving is efficient, and team members feel heard and valued. Improved communication further shortens meetings and streamlines decision-making by eliminating the need for repeated clarification. This drives productivity and helps teams meet deadlines. Additionally, quality audio improves the overall work environment, boosting morale and job satisfaction. Employees feel supported and engaged, resulting in better team performance and higher retention rates. Making Informed Audio Decisions for Better Business Outcomes In the pursuit of a competitive advantage, selecting the right collaboration technology is paramount. Prioritizing audio quality helps to ensure a work experience that is productive, engaging and inclusive. Employees feel supported and motivated, which fosters a thriving team environment where effective communication leads to successful outcomes, boosts morale, job satisfaction and employee retention, strengthens the organizational image and overall well-being..

Move to more time in office

Poor decision making, employee fatigue and stress, poor corporate image

More hybrid meetings (home/ office attendees)

Lack of adequate technology

Poor audio quality

Buy technology

Buy the wrong things based on the wrong criteria

Understanding the Circle of Frustration* The circle of frustration begins when

companies, in their efforts to adapt quickly, make hurried technology decisions that often overlook the critical role of audio. Purchase of subpar meeting audio solutions can drive a cascading series of issues: l Poor audio quality makes it difficult for participants to hear and understand each other, leading to missed information, miscommunication, and reduced engagement . l Valuable insights are often misunderstood

or lost entirely, which discourages participants from contributing, stifles

creativity and collective problem-solving. With mounting frustration, collaboration diminishes , while meetings are elongated as attendees seek clarification on missed points, further causing delays in decision- making. l This time wastage decreases productivity and output. As frustration escalates, communication breakdowns become more frequent, resulting in errors,

* Source: IDC Infobrief, sponsored by Shure, The Hidden Influencer: Rethinking Audio Could Impact Your Organization

Today, Tomorrow, and Forever, doc #EUR150735523, July 2023

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