UC Advanced - issue #15

and typical telecommunications brands such as Vodafone, Three and Sky Business. Interestingly enough, on the question of timings, UC Advanced reported on Sky Business Wholesale and Giacom partnering to deliver innovative connectivity solutions for channel providers in December 2023, and the recent announcement, in January 2025, demonstrates the agility of such collaborations. Giacom and Sky Business Wholesale are now offering remote router authentication which enables broadband migrations without the need for an engineer visit and/or hardware replacements. The Future is Bright The future is … Well, how long is a piece of ethernet cable? Our homes and offices are increasingly digitalised, we use cloud-based storage, collaboration platforms, video conferencing capabilities and remote access, to name a few of the sectors where UCC can be found, and alongside those digital technologies be they software or hardware, you will always find a Telco at your service.

The convergence of the telco sector with the UCC sector discussions centre around

Good Example A good example of an ISP evolving into an ISP-MSP in the UK is Giacom. Founded in Hull in 1999 as an internet service provider, Giacom now offers a one-stop platform and provides managed services for cloud software, infrastructure and IT support services that an MSP would provide within a public or private cloud environment. In 2025, based in 6 UK locations, Giacom has had a number of evolutions, to get it to its last publicised annual turnover of £355.1m as of the year ending 31 March 2023. Since then Giacom has acquired Inform Billing and intY. Additional Services Giacom has developed a marketplace called Giacom Cloud Market TM , which enables MSPs to sell and license cloud services. The marketplace includes an expansive product portfolio with complementary products such as cybersecurity software, and IoT solutions such as Smart Mobile Data, where partners can offer always-on mobile connectivity, a solution which can support technologies utilising 4G LTE, 5G, LTE-M and NB-IoT. Giacom partners are encouraged to cross-sell into “multiple cloud, comms and hardware products and solutions” and we now see traditional distributor and reseller channel technology brands such as Lenovo, Jabra and Samsung sitting beside traditional

the middle grounds of

sectors such as cloud, software, platforms and much more.

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