UC Advanced - issue #4

The ultimate goal should be out-of-the-box integrations that non-technical users can implement in minutes

This potential can be realised if businesses embrace these collaboration platforms, as De Oliveira points out. “Embracing IoT solutions brings a wealth of benefits to businesses. For example, real- time tracking and condition assessment of goods via IoT devices streamline supply chain visibility and IoT-powered chatbots facilitate round-the-clock customer service, bolstering responsiveness and elevating overall customer satisfaction levels. “The culmination of overall reporting and data is where businesses can realise the true value of this technology.” Ease of use As we look forward, the research from Fortune Business Insights only indicates that the market for devices connected to the Internet of Things is only going to grow. In turn that begs the question of how IoT device manufacturers can improve their devices in order to be easier to adopt. One example that Croft-White gives is the out-of- the-box experience that currently leaves some room for improvement. “The ultimate goal should be out-of-the- box integrations that non-technical users can implement in minutes. With the right standards and tools, IoT collaboration integration can evolve from a technical chore to seamless integration while still ensuring security, reliability and consistency for businesses. “With large numbers of IoT devices to manage, industries are struggling to oversee

and control their fleets. Using the correct tools and platforms, combined with sensible policies, businesses should be able to automate and centralise their monitoring and configuration to identify and correct issues promptly and efficiently. “With the right ecosystem, businesses can orchestrate their IoT fleets, easily configuring, updating and securing every device, no matter how dispersed or varied they may be. IoT should simplify business, not complicate it.” De Oliveira added that improvements in connectivity technology are on track to provide the simplification that Croft-White is referring to. However, he reminded us that this connectivity is essential to the function of IoT devices. “As technological advancements in IoT gain momentum, there is potential for even greater precision. However, the advancement of IoT depends on the evolution of 5G and 6G technology. “Better connectivity means IoT sensors can meet the needs of the increasingly evolving and varied IoT use cases. Solutions like low- power, wide-area networks (LPWANs) and satellite communication are bridging this gap, enabling even the most remote sensors to contribute meaningfully. “With the right innovations, these intelligent sensors mean a future where every field agent will be using accurate and insightful data to optimise operations and make more informed decisions.”

Michael Croft-White, Engineering Director for Telemetry

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