UC Advanced - issue #4

Businesses should be looking to use high quality hardware which has built-in security mechanisms, such as mutual authentication through unique certificates for each device, or randomisation of input and output ports for phone calls. In addition to this, regular firmware updates play a vital role in ensuring that businesses can stay ahead of the curve, expanding the functionality of their devices and helping to address any new security vulnerabilities proactively. Other security fundamentals to keep in mind include: l Creating strong, varied passwords across all devices. l Testing your system regularly for any potential insecurities. l Encrypting your data. l Training employees to recognise and deal with potential phishing attempts. Getting on the front foot By planning ahead now and making the switch to IP before the 2025 deadline, organisations can proactively address any potential issues in order to minimise disruption and make sure that employees are reachable and that services provided by phone are accessible. As a telephony provider, we’re starting to see a greater interest and awareness of the connectivity and scalability that VoIP solutions can offer businesses. Secure solutions, which offer excellent hardware and audio quality, as well as functionality, should be considered a priority for those considering their options. So, ask yourself the question: is your business ready to make the switch?

tasks using desk phones are endless and will be something to keep an eye on as more businesses move over to an all-IP model. Working with partners you can trust Of course, when making the switch to all-IP, you need to find a telephony partner you can trust, who are able to answer any questions and guide you through the process as seamlessly as possible. Snom was recently rated as one of the two most highly trusted manufacturers in Germany, by the F.A.Z. Institute, as part of its ‘Highly Trusted Companies 2023’ survey. It was recognised for its exceptional commitment to customer excellence in management, efficiency, sustainability, product and service, and as an employee. Snom prides itself on developing close relationships with its partners, ensuring the large network of resellers and distributors that it works with have the tools they need to provide the best possible experience to end users. It creates smooth lines of communication, with on-the-ground sales teams who offer their local knowledge and expertise, as well as a partner programme which offers a resource for training and support. Making devices secure There are often substantial differences in the security mechanisms and features which VoIP phone manufacturers build into their devices – so it’s important to look out for these when you’re making the switch to IP. The data security guaranteed by Snom, in accordance with the strictest European data protection guidelines, also contributed to its recognition as a trusted manufacturer.

snom.com

Snom prides itself on developing close relationships with its partners, ensuring the large network of resellers and distributors that it works with have the tools they need

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