COLLABORATION
Human-Centric Design: The Cornerstone of Effective Remote Collaboration IDC research highlights that 86% of European companies are offering some kind of flexible work, but 62% of employees are dissatisfied with the supporting technology 1 . The true efficacy of collaboration in today’s work environment hinges on a critical underpinning: human-centric design.
to meeting room solutions has evolved significantly. There’s a pronounced emphasis on creating environments where technology seamlessly blends into the background, prioritising an experience that feels natural and engaging. Increasingly attuned to the human element of work interactions, the objective of technology investments is shifting towards making every employee feel connected and valued. This involves enabling them with user-friendly tools that provide equitable experiences and allow them to do their best work. Selection of collaboration solutions is not only driven by technical capabilities, but also the ability to enhance employee satisfaction. **** Organisations investing in conferencing systems often gravitate towards a predetermined corporate standard. While desirable from an IT management perspective and intended to provide consistency for users, this approach may prove ineffective when it fails to meet employees’ practical needs. IDC research highlights that uninformed, first-time buyers often tend to make technology decisions that prioritise price over quality, failing to involve all relevant stakeholders in the process 3,4 . Consequently, they may end up settling for “good enough” equipment that drags
The modern workplace is characterised by new ways of working, connecting, and communicating. Hybrid meetings are now an integral part of day-to-day work, yet 96% of organisations still struggle with making the transition seamless 2 . Success is not just about adopting new technology or redesigning office spaces; it’s about making it all work for people. Human-centric design focuses on tailoring collaboration solutions to meet real users’ needs, behaviors, and challenges. Whether its AI, security or conferencing systems, the goal remains the same – to make it seamless, intuitive, and efficient for employees, irrespective of their location. As organisations aim to foster a sense of belonging and inclusivity, the approach
Increasingly attuned to the human element of work interactions, the objective of technology investments is shifting towards making every employee feel connected and valued.
1824
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