As we all become more familiar with Video Conferencing, where will the next round of innovation come from?
Editorial Elliot Mulley- Goodbarne 07910 441 024 elliot@ucadvanced.com Dan Parton 07941 979 845 dan@ucadvanced.com Head of Sales Martin Jenner-Hall 07824 552 116 martin@ucadvanced.com Publishing Director Justin Penn 07816 573 186 justin@ucadvanced.com Written permission from the publisher is required before any part of UC Advanced can be reproduced. © 2023 In the Channel Media Ltd.
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From removing friction to enabling agents, how AI is turning around the reputation of the contact centre.
Small things that make a big difference to the CX.
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