UC Advanced - issue #5

NEWS

Nuvias UC Appoints Wayne Gratton as Chief Commercial Officer to Drive Growth and Innovation

Nuvias UC, a prominent player in the unified communications sector, has announced the appointment of Wayne Gratton as its new Chief Commercial Officer. With a career spanning over 25 years and a proven record of strategic leadership, Gratton is set to usher in a new era of growth and innovation for the company. Wayne Gratton, a veteran in the distribution industry, previously associated with Infinigate and co-founder of Clarity Technology, joins Nuvias UC with a wealth of experience. During his career, he co-founded and nurtured Clarity Technology into a thriving £200 million business within just eight years. In his new role, Gratton’s primary focus will be on fostering innovative solutions to drive market growth and uncover fresh opportunities within Nuvias UC’s portfolio. He

plans to leverage data and business analytics to support and propel the development of partnerships within the company. Expressing his excitement about joining Nuvias UC, Gratton emphasised the evolving landscape and the potential for reseller and vendor partners to explore high-growth opportunities. He reaffirmed the company’s commitment to delivering exceptional service, cultivating meaningful relationships, and accessing growth markets. Joel Chimoindes, CEO of Nuvias UC, praised Gratton’s remarkable track record in accelerating growth. He noted that Gratton’s experience aligns perfectly with the strategic vision of Nuvias UC, underscoring the positive impact this appointment is expected to have on the company’s future.

Wayne Gratton Chief Commercial Officer

nuvias-uc.com

Content Guru and Exchange Communications Form Exclusive UK Partnership for Cloud Contact Centre Solutions

Content Guru has joined forces with Exchange Communications, a prominent cloud and digital transformation specialist, to establish a unique strategic partnership in the UK. This collaboration empowers Exchange Communications to offer Content Guru’s storm® solution to its clients, expanding its cloud-based Contact Centre as a Service (CCaaS) offerings within its portfolio. By integrating Content Guru’s capabilities with Exchange Communications’ market expertise, the partnership further solidifies Exchange’s position as an industry leader. Through the partnership, Content Guru will deliver scalable, reliable, and efficient cloud contact centre functionalities via storm, while

also offering additional capabilities such as Workforce Management (WFM), Workforce Optimisation (WFO), and data insights through its Customer Data Platform, storm® CKS®. This comprehensive suite ensures customers can access an end-to-end cloud solution. Exchange Communications, headquartered in Scotland with a strong UK-wide presence, delivers telecommunication and connectivity solutions to organisations in over 100 countries, across various sectors in the UK, Europe, and the US. By working closely with Exchange Communications, Content Guru aims to extend its global reach and leverage Exchange’s industry and sector-specific expertise.

contentguru.com

exchange communications.co.uk

ucadvanced.com

09

Powered by