COVER STORY
What do businesses want from their communications systems in 2024?
The evolving technology landscape, and an increased preference for flexible working practices, is leading more companies to implement agile, robust and easy-to-manage communication solutions.
A unified communications strategy – in which telephony, video, email and messaging converge – is essential in enabling organisations to create a smarter, more efficient workspace. However, it’s always vital that companies consider the needs and preferences of their employees. Growing demands for flexibility It’s important for businesses to recognise that employees don’t just communicate from the office but are often taking calls at home or on the move. Therefore, any communication solution must be flexible. If employees are working from home, for example, this could mean providing an IP phone and base station, powered by DECT (Digital Enhanced Cordless Telecommunications). The base station can easily be plugged into the router to connect
to the company telephone system – giving people access to all the usual functions they have in the office, such as their phonebook and call transfer capabilities, with the same uninterrupted call quality. As an established IP telephony provider with a wide range of products available on the market, Snom Technology is aware of diverse business needs – and recognises the importance of providing solutions that adapt to individual preferences. Identifying business and individual needs When it comes to doing business successfully, reliable communications solutions should be considered a cornerstone across any industry. Anyone making a phone call wants to ensure it is done in the highest quality, without interference, as well as with maximum security and outstanding comfort.
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