CONTENTS
News You should know p6 Profile: 8x8 Designing for a New Experience p12 A Decade in ISDN The state of the market p18 Conference Phones The most searched for on Stock in the Channel p20 MWC Barcelona News from the Show p21 Thought Leadership Customer Experience p28 UCaaS Connecting the workforce p30 Cavell Summit The top takeaways p34 Customer Experience The future EXperience p38 Thought Leadership 3GPP standards for satellite IoT p41 Large Rooms Can you hear me at the back? p48 Product Review Jabra PanaCast 20 p50
p21
p12
How 8x8 is creating solutions for new customer service professionals.
p34
p50
Jabra introduces the PanaCast 20, a revolutionary personal video conferencing device.
There is a “huge opportunity” for selling UCaaS solutions throughout Western Europe according to research from Cavell Group.
04
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