STORAGE
Never Dropping the Box In the wake of a major update to Dropbox Dash in April 2025, UC Advanced caught up with Andy Wilson, Senior Director for New Product Solutions at Dropbox, for a more detailed look at what is on offer for MSPs. Q Congratulations of a successful major update to
insights from a customer feedback thread you had weeks ago. It’s about using AI to remove friction from everyday work so people can focus on what really matters. That could be strategy, design, relationship building or simply having enough mental space left at the end of the day to disconnect properly. We’ve also deepened our integrations with tools people use very often - like Slack, Microsoft Teams, Canva and Jira, so Dash fits into existing workflows naturally. And for organisations with strict governance needs, we’ve introduced new admin tools like custom exclusions and self-hosted AI options, so teams can benefit from intelligent features without compromising on control or compliance. Q Tell us more about the “find anything” feature? This is one of the many impactful updates we’ve made to Dash. Traditional search tools often rely on users remembering an exact file name or where something was saved, but the reality is most people do not work like that. What we tend to remember is context. It might be a campaign name, the location of a shoot or even a conversation from a meeting. The feature takes that into account. It can search across all types of content including documents, images, video, audio files and scanned forms. It also understands natural language, so you can type something like “release forms from our March event” or “video we filmed in
Dropbox Dash. Tell us all about it. Andy: This is an update we’re incredibly proud of. Over the past few years, we’ve been focused on one core challenge, which is how to help people work smarter, not harder, in a world that’s increasingly fragmented. People are often overwhelmed by constantly switching between tools, trying to find the right information or piece together context from emails, Zoom calls or Slack threads. With the new Dash update, we’ve gone beyond simply helping people locate content but also helping them take action on it. Dash has become a workspace assistant that understands what you need and delivers it. That might mean pulling up a specific image from a photoshoot, drafting a project plan using inputs from various sources, or even summarising
Andy Wilson Senior Director, New Product Solutions
dropbox.com
22
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