EPOS IMPACT 100 HEADSET REVIEW
a USB-C connector and includes a USB-A adapter in the box, making it compatible with nearly all modern office hardware, from Macs and PCs to Chromebooks. Users won’t be left scrambling for dongles or hunting for compatible ports.
FSC-certified materials, reflecting a welcome commitment to sustainability. For businesses trying to make more responsible procurement decisions, that’s a definite bonus. Ideal User Profiles The EPOS IMPACT 100 is purpose-built for: Call Centre Agents: Lightweight comfort for day-long wear and crystal-clear communication for customer interactions. Remote and Hybrid Workers: Plug-and-play simplicity with professional-grade performance. UC Platform Users: Certified for Microsoft Teams, Zoom, Google Meet, and Webex, it ensures compatibility and seamless integration across platforms. Budget-Conscious Professionals: Those needing solid performance without premium price tags.
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Safety and compliance as standard
Safety and durability is front of mind in the IMPACT 100’s design. EPOS’s signature ActiveGard™ technology protects users from sudden acoustic shocks, while additional compliance with EU and Australian hearing protection standards helps prevent long-term auditory strain. This is particularly important for roles that involve long hours on the line, and it’s a standout feature in this price segment. Last but not least, there’s an environmental nod as well. The headset comes packaged in plastic-free,
Selling Points for MSPs For MSPs, the EPOS IMPACT 100 presents a compelling portfolio addition: Low Cost, High ROI
headband and earpads as well. Device Management via EPOS Software Integration with EPOS Connect and EPOS Manager allows MSPs to push firmware updates, manage settings remotely, and standardise experiences across devices, simplifying fleet management.
At this key price point, this entry-level headset provides enterprise-level features, making it an easy upsell or bundle option. Certified Compatibility The IMPACT 100 is certified across Microsoft Teams, Zoom, Google Meet, Webex, and more – reducing compatibility issues and IT support calls. Comfort and Versatility Not only is it one of the lightest headsets on the market, it has comfort built in to both the
Editor’s Verdict
The EPOS IMPACT 100 nails the brief for an entry-level professional headset. Its featherlight comfort, business-grade audio, and thoughtful usability features make it ideal for high-volume voice users without stretching IT budgets. The addition of features typically reserved for more premium models, like ActiveGard™ protection and dual USB compatibility, sets it apart from other headsets in its price range. For MSPs, it’s a plug-and-play solution that offers reliability, manageability, and margin. For users, it’s a headset that gives you more than what you pay for. For UC Advanced , it receives our Editors Choice Award for June. n
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