UC Advanced - issue #19

PLATFORMS

Cloudy with a Chance of Zoom Agents

Zoom recently announced its support for Google Cloud’s A2A (agent to agent) protocol and new Agentspace integration.

contribution to the A2A protocol enables deeper integration with Google Cloud and other third-party platforms, giving customers flexibility and choice,” said Ross Mayfield, Head of Product, Workplace AI and Strategic Integrations at Zoom. “This collaboration will help bring AI agents together in our open ecosystem, making it possible for external agents like ServiceNow NowAssist to run in AI Companion, and for AI Companion to run on other A2A platforms like Google Agentspace and ServiceNow AgentFabric.” The Agent2Agent protocol establishes a critical framework for AI agents, empowering agents to communicate regardless of their platform or system of origin. The key benefit of Zoom’s A2A integration are less technical barriers in cross-platform AI integration, enabling interaction between Zoom AI Companion and external A2A-enabled agents without custom integration code. n

Google Cloud Agentspace is Google’s umbrella term for its agent-centric cloud platform, which comprises of agent development kits, interoperability between agents, managed infrastructure which is effectively the Agent Engine, providing both APIs and a new, user- friendly interface, and a growing partner ecosystem. It enables developers and enterprises to create, connect, and automate AI-first agents and workflows. Zoom’s partnership with Google Cloud to adopt and contribute A2A protocol seeks to enhance meeting scheduling through AI agents, saving Zoom and Gmail users valuable time going back and forth to schedule meetings. Expected to launch later this summer, the initial implementation showcases how A2A-enabled agents can identify meeting context in Gmail, automatically schedule Zoom Meetings, and update Google Calendar, all whilst keeping participants informed and launching sessions at the appropriate time. “Zoom is an open platform, and this integration builds on our investment in Zoom AI Companion and its multi- agent collaboration capabilities. Our

Ross Mayfield Head of Product, Workplace AI

and Strategic Integrations

www.zoom.us

ucadvanced.com

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