PRODUCTS
RingCentral reveals latest Teams Integration
preferred customer communication channel, surpassing email. While Microsoft Teams users often lack integrated calling capabilities, RingCentral offers a cost-effective solution by including telephony with all licences. This provides advanced telephony features, custom call queues, call routing, and over 330 pre-built integrations. Organisations in industries where customer engagement is crucial have already chosen RingCentral for Microsoft Teams for its reliability, advanced telephony capabilities, analytics, and app integrations. The latest version offers faster load times, a streamlined user interface, and improved user experience. It also includes features like bi-directional presence sync, unified contact searching, out-of-the-box analytics, extensive telephony app integrations, deep mobile app integration, and a certified contact centre solution.
RingCentral has unveiled RingCentral for Microsoft Teams 2.0, the next generation of its integration with the popular collaboration platform. The solution brings RingCentral’s powerful cloud PBX capabilities directly into Microsoft Teams, offering a fully native experience without the need for a separate application. Users can now access RingCentral’s reliable and feature-rich communication services within Teams’ interface. RingCentral for Microsoft Teams 2.0 introduces several enhanced features designed to boost productivity. These include voicemail transcription, call recording, bi- directional presence sync, and unified contact search. The solution can also be combined with RingCentral Contact Centre, further expanding its capabilities. Telephony remains a critical aspect of hybrid work communications, with a recent study revealing that the phone has become the
ringcentral.com
Boom Collaboration puts faith in GEMINI
Boom Collaboration, a rapidly growing video conferencing manufacturer, has unveiled an innovative wireless audio solution, the Boom GEMINI, aimed at enhancing meeting experiences with greater flexibility. The portable dual unit system is equipped with four omnidirectional microphones on each device, boasting an impressive range of up to eight metres. By combining dynamic noise reduction, automatic echo cancellation, and wideband audio, the Boom GEMINI delivers
outstanding plug-and-play performance. Boom GEMINI offers the capability to double the audio and microphone capacity, catering to medium to large meeting rooms as well as versatile spaces. Offering 10 hours of talk time and 90 days in standby, the Boom GEMINI charges via USB and can also connect and call over USB as an alternative to battery power. With Bluetooth 5.0 and a BT dongle for easy pairing, the device provides seamless wireless connectivity.
boomcollaboration.com
NTA Launch C33 Handset
NTA, a leading telecommunications company, has launched the C33 Handset, a powerful and reliable IP phone that is set to become a popular option among businesses looking to upgrade their communication systems. Many businesses hesitate to upgrade their equipment due to the high cost, but the C33 Handset offers a range of advanced capabilities that make it the perfect choice for businesses of all sizes. Some of the key features of the C33 include 500 additional local phonebook entries, built-in Bluetooth,
Wi-Fi compatibility, three-times more SIP Lines available, and two more DSS Keys, including a new page control key. The C33’s exceptional sound quality is also a key benefit, with HD audio and a built-in speakerphone that makes it easy to hear and be heard during calls. In addition to its core features, the C33 also offers a large 2.8-inch colour screen that makes it easy to navigate menus and access features. It can be auto-provisioned in a matter of minutes, ensuring seamless integration with the NTA platform.
nta.co.uk
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