UC Advanced - issue #2

PROFILE: YEALINK

pandemic, and between these two equations we can understand why in nearly every meeting there is at least one team member joining virtually. “As a result, employers are now looking at real estate and redesigning their meeting spaces. No longer do we have offices made up of rows and rows and rows of tables. Yet, at the moment, 43% of meeting attendees say they don’t feel included in a meeting, 93% of meeting rooms are equipped with minimal technology, and 63% of workers say they would use video conferencing if their huddle rooms were better equipped. “Employers are now evaluating their office space and their meeting spaces and looking at ways to enhance the in-office experience to encourage the employees that it’s worth their time to return to the office.”

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fit rooms from individual spaces, through meeting rooms, to conference spaces. Godsalve was also keen to talk partners through the support they can receive from Yealink, adding: “we are Microsoft’s fastest growing partner OEM within that Microsoft Teams room space. Yealink can also help in delivering pre sales, post sales, and management of your devices once they’ve been deployed on the network. “From a pre-sales perspective, if you talk to myself or any of the members of the sales engineering team, we can deliver consultancy, demo and proof of concept for you and your end users. “When it comes to post sales, we can provide deployment training to improve user adoption as well as maintenance support. Partners and end users can also take advantage of management via our YMCS, cloud-based management platform. “We offer this support once the products and solutions have been purchased to ensure that you and your end users get a great experience when utilising all of the Yealink for Microsoft Teams Room ecosystem and Teams Phone ecosystem.”

Yealink Growth Since the Pandemic, Yealink have been on a mission to take advantage of the hybrid working setting. Revenues have near enough doubled since 2019 to over $700 million in 2022, and the Chinese manufacturer boasts the ability to

Liam Swan Smartcomm senior design and build Solution Architect “Yealink have come a long way in the last few years and it’s interesting to see what the new equipment is, where the roadmap is going, what they’re planning to do in the future, and how to utilise all the advantages of Microsoft Teams. “There’s so many solutions out there, so being able to show customers how they will use the system, and give them a hands-on experience with almost no guidance gives them the ability to see how they’re going to use meeting rooms, rather than them having to look through an A4 spec sheet. “Customer Experience Centers like this make it easy to be able to walk into a room and use the technology. I think that’s key for us as we try to get people back into the office. We’ve got to entice employees and, until we make the office a nice place to go, it’s going to be a battle for us to get everyone to move away from the home office, and want to go back to the office to collaborate together.”

Liam Swan Smartcomm

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