Fundamentally people don’t like change. People also don’t like the idea of being replaced by technology. This makes AI a tough sell across the board.
environmental and sustainability initiatives. Other AI and Virtual/Augmented Reality technologies have incredible potential to enhance the user experience, making it more immersive and engaging. For instance, allowing teams to attend virtual meetings in a 3D environment making it feel like they’re in the same room as colleagues; holding virtual classes in education, where VR/AR allows the tutor to share virtual immersive content; or customer events where you showcase your new product in an entirely virtual environment reducing the need for marketing to proactively corral customers to an in-person event. Utilising existing infrastructure with all-IP technology Another future expectation is for businesses to shift to all-IP. This isn’t necessarily a timeframe objective, more likely this will depend on factors such as the size of the business, the industry in which they operate, and their existing infrastructure. That said, hybrid working has and will only continue to accelerate this shift of adoption of all-IP technologies as businesses seek
to enable their employees to work from anywhere with an internet connection. Utilising all-IP enables businesses to employ greater flexibility in their IT infrastructure and even increase network routing to simplify processes within remote environments. Of course, there are bound to be some instances where the transition to all-IP is not possible, where businesses need to continue with legacy systems or have regulatory and compliance requirements. The rate of technological development across the market and breadth of features available is not anticipated to slow down anytime soon as workplace digitisation carries on. As this continues to gather
momentum, more and more businesses will need to change and adapt in order to thrive, leveraging key technology to bring positive change to the company and its employees. While technology holds huge advantages for many businesses, it should be used as a way to elevate human performance for employees in and out of the office, not replace them.
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