NEWS
Bandwidth launches Maestro
Bandwidth has announced a new cloud communications platform called Bandwidth Maestro at the Enterprise Connect Conference & Expo. Maestro is designed to integrate real-time voice apps across unified communications, cloud contact centre, and AI platforms, streamlining operations and reducing costs. The new platform is expected to be fully available in Q3 2023 and will add conversational AI, machine-learning-based
platform runs on Bandwidth Communications Cloud, which reaches over 60 countries and more than 90% of global GDP. Bandwidth Maestro is engineered to address the top challenges faced by CIOs today, based on insights from Bandwidth customers and the company’s experience powering all the leaders in unified communications and cloud contact centres. Among the many capabilities of Bandwidth Maestro, enterprises can reduce fraud using industry-leading machine learning capabilities to deliver call verification, and customise call flows to incorporate multiple best-in-class vendor platforms, with automation managed by a no-code visual workflow builder. Pre-integrations for Maestro available at launch will include: full PSTN replacement in 38 countries and territories via the Bandwidth Communications Cloud, Microsoft Teams Direct Routing, Operator Connect for Microsoft Teams, RingCentral MVP, Cisco Webex Calling, Genesys Cloud CX, Zoom Phone, Cognigy, Google Dialogflow, Pindrop, Bandwidth Call Verification, Speech-to-text and Text-to-speech platforms from Amazon, Google, and Microsoft – with more to be added soon.
fraud detection, and text-to- speech and speech-to-text tools to Bandwidth’s existing capabilities. Enterprises will be able to customise global communications workflows with automation managed by a no- code visual workflow builder. With Maestro, Bandwidth aims to be the universal platform for Global
2000 enterprise cloud communications. Maestro is easily configurable with visual builder software and will pre-integrate with customer-selected, best-in-class unified communications as a service (UCaaS), contact centre as a service (CCaaS) and AI apps. The
bandwidth.com
Poly Launches Voyager Free 60 Series
Poly has announced a partnership with NuCurrent to power the next generation of devices delivering virtual meeting equity for remote, hybrid, and on-site office workers alike. One of the biggest challenges of hybrid work is staying connected to people and devices while working in various locations throughout the day, from home, the office, and everywhere in between. Remote and hybrid workers need reliable technology to efficiently transition between environments. Optimal tech setups empower employees to do their best work, and NuCurrent’s wireless charging solutions help expedite device charging to address the needs of today’s hybrid workers, ensuring a more seamless and connected experience wherever they work. The Voyager Free 60 Series, certified to the latest Qi standards, has the fastest wireless charging Qi-certified1 case available on the
market, charging in less than half the time than the next leading provider of wireless earbuds. This device provides a reliable pro- grade audio experience, making it ideal for connecting to virtual meetings, taking calls on mobile phones, or listening to music. Poly’s research and development team sources transformative technologies to help make its pro-grade solutions more flexible, future-ready, and scalable. The team partnered with NuCurrent to implement innovative wireless charging technology and take mobile technology designed for hybrid workers to the next level. According to Chris Moss, Head of Product and Portfolio Management, Hybrid Work Solutions, at HP | Poly, “The new era of hybrid work is about people working from their home, the office, and everywhere in between, which means the future of work will be powered by reliable, flexible, pro-grade solutions.”
Chris Moss Head of Product and Portfolio Management
poly.com
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