UC Advanced - issue #11

UCC NEWS

Evolve IP’s Partner Programme Cloud collaboration provider Evolve IP is set to unveil an enhanced partner programme, designed to accelerate reseller growth and forge deeper customer relationships during a webinar on 18 September 2024.

number of incentives to support their growth. As their relationship grows, the recognition and incentives grow too to support them even further. Based on their positive feedback we have developed an improved version with even more benefits. It’s clear they are finding it very useful with a competitive element to gain more benefits. The webinar is an ideal opportunity for us to go into more detail and outline more information and the extra elements about how our partners can take advantage.” To get the most out of the Evolve IP partner programme, resellers can register for the 45 minute webinar here .

Sales enablement, marketing resources, training academy access and improved levels of account management support are some of the many areas being showcased. Evolve IP’s UK Sales Director, Jamie Hughes commented, “The Partner Programme was officially launched this Spring and has been very well received so far. All our resellers are automatically enrolled and benefit from a

Jamie Hughes UK Sales Director

evolveip.net

Pragma launches 2 new products

Pragma, acquired by Gamma earlier this year, recently launched Sidekick and WhatsApp for CONNECT. Both products are available as extensions of CONNECT for iPECS Cloud. Sidekick is an AI- powered call assistant that takes slow, labour- intensive jobs and completes them for users. Sidekick also produces smart, digestible summaries and analysis to help businesses make better decisions. Key features include call transcription, call summary, sentiment analysis and automated CRM logging (as an optional extra). WhatsApp for CONNECT offers WhatsApp integration within the CONNECT interface and it has no limit on licences, with your whole team enabled to receive and respond to messages. As a simple, interactive website widget, WhatsApp for CONNECT offers an efficient customer support tool with customised auto-response message templates. Pragma’s Managing Director

Will Morey commented: “The channel is an increasingly competitive environment and we know it really helps if you can stand out. Sidekick and WhatsApp for CONNECT provide another opportunity for our partners, all while transforming how businesses deal with time consuming everyday tasks. It’s a win for a partners and a win for their customers.”

Will Morey Managing Director

wearepragma.co.uk

Sidekick Meeting Summary UI

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