systems, attackers are expected to
protocols, increasing the risk of TDoS attacks. In contrast, fully in-office organisations can more easily control and monitor their network infrastructure, reducing potential vulnerabilities Future Trends We could not let Ram go without asking him his thoughts on the future. He replied, “The future of Telephony Denial of Service (TDoS) attacks is likely to see an increase in both frequency and complexity. As organisations continue to rely heavily on telecommunication
exploit vulnerabilities in these systems more
aggressively. The proliferation of Internet of Things (IoT) devices and the expansion of 5G networks provide attackers with more entry points and greater bandwidth to launch TDoS attacks. Additionally, the increasing sophistication of attack techniques, such as multi-vector approaches that target both network and application layers simultaneously, makes mitigation more challenging.”
Existing firewalls and security software alone are insufficient to stop malicious attacks on VoIP networks. SMBs should leverage behavioural analytics and machine learning to proactively identify security risks. When adopting a voice analytics solution like Ribbon’s, consider the following attributes: ● Pattern Recognition: Machine learning models analyse network call data to detect unknown and repeat threats by establishing predictive patterns of activity. This helps flag abnormalities and identify potentially malicious calls. ● Reputation Scoring: Uses machine learning to provide a real-time score, determining if ● Understand Customer Pain Points: Highlight the critical impact of TDoS attacks on SMBs, especially those running call centres. Emphasise the frequency of these attacks and the significant costs involved in restoring services ● Promote Awareness and Preparedness: Stress the importance of awareness and preparedness in mitigating TDoS threats. Many SMBs lack comprehensive measures, so educating them on the risks and necessary precautions can position you as a trusted advisor. ● Leverage Advanced Security Solutions: Recommend solutions that go beyond traditional firewalls and security software. Highlight the benefits of behavioural analytics and machine learning in proactively
a call is likely malicious, aiding in accurate policy decisions during call setup. ● Policy Enforcement: Mitigates attacks on VoIP services using a session border controller (SBC), which governs how calls enter and terminate within the network. ● Threat Visibility: Provides dashboards and reporting for high-level and detailed threat analysis, ensuring the solution works effectively and quantifies success in stopping attacks.
UC Advanced asked Ram from Ribbon Communications: Do you have any preventative products that can detect the presence of an imminent TDoS?
What advice does Ribbon Communications have for resellers and MSPs?
identifying and mitigating security risks.
● Stay Informed on Trends: Keep up with the latest trends in digital transformation, remote work, cybersecurity, and AI. Offer solutions that align with these trends to stay competitive and meet evolving customer demands
● By focusing on these strategies , resellers and MSPs can effectively
address customer concerns, offer valuable solutions, and build long-term relationships with their clients.
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