NETWORKING
Smell the Coffee Nimans are big on value, big on choice and big on expertise. This sets them apart from other distributors. UC Advanced were keen to find out more about Niman’s expertise, and how the team imparts their knowledge to their customers and helps them to deliver projects for their customers. We caught up with Luke Nutbrown, Head of Networking at Nimans, for some real-life examples.
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Luke enthusiastically shared, “At Nimans, I am in the fortunate position of leading a team who are highly experienced. We work with over 1000 networking customers every year, and my team’s work and influence can be seen up and down the breadth and depths of United Kingdom and Ireland. To borrow a phrase from one of my team members, ‘Networking – nothing works without it!’”
they are up against. My team is here to also fill in the knowledge gaps – considerations that the customers might not have thought about, or considered, especially when it comes to logistics, financing and interoperability issues.” Networking in Real Life Nimans was selected to be the preferred distributor partner for an established networking and one-stop VoIP supplier based in Bolton, who was commissioned by a multi-national coffee chain to provide a fully resilient, ordering and audio network. The WiFi needed to be robust – fast enough for many customers to use the free WiFi, reliable enough to still take orders if an outage occurs. The sounds system needed to be versatile, offering the option of different audio zones with crystal clear sound to cut through background noise, but to not drown out conversations. Luke enthused, “Whilst this brief was clear, the team can work when the challenge, problem or brief is not finalised, and when it is still a draft, and additionally they can be brought into projects when the initial scoping hasn’t been done or might have some holes.”
Invisible Friend or Prominent Partner
Luke continued, “Whilst we are big on choice, value and expertise, we take our direction from the customer about our presence on projects. Some customers prefer background advice and want to appear to be the experts in front of their clients whilst others prefer to introduce us to the end customer as expert partners.” Project Planning The Nimans Networking team are certainly flexible when it comes to project planning, and are equipped to give advice at every step of the way, from concept to delivery and after-service. Luke advised, “It really helps when the client knows what they want and what
Luke Nutbrown Head of Networking
nimans.net
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