UCC
Not too Big, Not too Small, Just Right: NFON Founded in 2007, and active in 15 European countries with a partner network across Europe, NFON is going places. Determined to grow, NFON means business, with a relish for bringing partners and customers along on the journey, doing things properly by garnering relationships and providing the support and investment required, always with a keen eye on the future.
Patrik Heider was appointed CEO at NFON AG in May 2023, succeeding Dr. Klaus von Rottkay, who had held the post for three years. With a change in upper management came fresh thoughts and fresh faces, all with a determined purpose: to continuously and sustainably develop NFON AG profitability with a view to the future. By July 2023 the vision had been set, with Heider commenting “Earnings must grow more strongly than revenue, with revenue growth at least equalling market growth. In order to be able to fully exploit the potential in the future and to live up to the role as an innovative pioneer of integrated cloud business communications in the European market, operational excellence is the essential basis.” Within 18 months Heider
by Myles Leach, who has over 25 years of experience in the Telecoms Industry, including 8 years as Managing Director of NFON UK. NFON Heritage Refreshingly, with the management changes, was a desire to acknowledge and care for the 55,000-strong customer base. NFON worldwide has garnered, and cared for, a multitude of small, medium and some large enterprises, providing cloud-based business communication services, with services ranging from cloud telephony, contact centers and unified communications. To this day, there is an account manager assigned to each customer, no matter how big or small they might be, to ensure relationships are stable and long lasting. NFON’s cloud telephony system, Cloudya, allows users to scale up and down based on their business needs. Cloudya’s easy set up and fast
Patrik Heider CEO
nfon.com
Earnings must grow more strongly than revenue, with revenue growth at least equalling market growth,
would be delivering on his vision. Recognising home-grown talent,
Markus Krammer was appointed Chief Product Officer in July 2023, and ex Cisco Systems GmbH Merano Mettbach was recruited to the Chief Sales Officer role in September 2023, before filling the Chief Revenue Officer role from June 2024. Excellent talent acquisitions have been made in two ex-SAP staff, namely Andreas Wesselmann, Chief Technical Officer, appointed in January 2024 and Jana Richter, Executive Vice President AI and Innovation, joining in October 2024. Stability in the UK market is provided
28
Powered by FlippingBook