UCC NEWS – RESEARCH
UK Employees are Struggling with Workplace Technology
Workplace 365 research reveals more than half of UK workers are feeling overwhelmed by overcomplicated IT systems. Almost four in ten (39%) don’t use the programmes their companies have invested in. Hybrid workers feel they are required to use too many apps and programmes to get the day job done. The survey of 1,000 UK employees underscores an urgent need for simplified and integrated digital environments. More than one third (34%) of those surveyed say their organisation’s IT investment should focus on better equipping remote or hybrid workers to ensure productivity and well-being, with the number one challenge for 32% of them being the reliance on too many apps and software programmes. Inefficient communication and collaboration with colleagues as a result of switching between email, chat apps, and video calls poses another challenge for 31% of this cohort. Young workers seem to have the greatest trouble with this, with 37% of 18-24-year-olds reporting communication
Erik Nicolai CEO
inefficiencies, compared with 22% of those aged 45–54. Receiving too many notifications and distractions from different apps or platforms affects almost a quarter (24%) of those working in a hybrid pattern. Interestingly, this is less of an issue for over-55s (19%). “There is a strong appetite for change in workplace technology. This isn’t just a productivity issue – it’s a critical challenge for talent retention,” said Erik Nicolai, CEO and co-founder of Workspace 365. “By simplifying the digital workplace and focusing on user-friendly solutions, business can unlock the full potential of their workforce and bring the focus back to high value tasks.
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AI Trends in Data Science Research
Research commissioned by HP Z (HP’s line of high-performance workstation computers) and NVIDIA gives insights into what more than 800 data scientists and analysts are thinking about when it comes to using AI in work. The research report enables IT and business leaders to learn how data science teams accelerate the adoption, use and implementation of AI. The research addresses questions such as “How is AI being used?” and gives insights into areas such as current AI use cases and different rates of adoption across geographical areas.
Most interesting is the insight into what is possible with AI, and what the most exciting future trends will be. Chatbots and Conversational AI, most pertinent in the Unified Communications domain when it comes to CCaaS and CX, ranks second highest (54%), as the “most exciting future trend” to the respondents surveyed in the report. Virtual Assistants ranked 30%, above Natural Language Processing. A good insight into the positivity of the data scientists’ mindsets, especially as they are shaping and predicting what the future holds.
AI Trends in Data Science
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