SURVEILLANCE
the top trending surveillance systems, the Synology VS600HD, on Stock in the Channel. End User Considerations A potential dealbreaker for users when it comes to entry surveillance systems, for instance, is the technology’s compatibility with the rest of their systems. If the costs of buying a new system also mean having to make expensive changes to other areas of their network infrastructure, then the perceived value is quickly going to diminish. Jeremie shared, “When selecting an entry surveillance system, compatibility is key, ensuring the system works seamlessly with any existing setup and is flexible enough to support future upgrades. At Synology, we build our systems with broad compatibility in mind, supporting a wide range of IP cameras via ONVIF and third-party integrations.” Other important factors end users consider are: 🕵 Scalability – Entry-level shouldn’t mean limited. Your chosen system should let you start small and grow as needed, via both cloud, onsite storage and a hybrid of the two. 🕵 Ease of use – An intuitive setup and
🕵 Storage flexibility – Whether you need local, hybrid, or direct-to-cloud storage, Synology offers solutions to match users’ data retention and privacy needs. 🕵 Security and privacy – Encrypted transmissions and secure logins are essential. 🕵 Remote access – Mobile apps and browser access enable monitoring and alerts to be received, with the ability to manage the system from anywhere. Understanding Customers’ Needs MSPs are recommended to start at the very beginning with customers by assessing the customers needs. The desire comes from varying places of reactivity to proactivity, such as “Oh no, we’ve been robbed”, to “I suspect staff theft” to “My insurance policy insists I have something in place” or “I need to protect my assets or staff”. Equally, both MSPs and the client should have a thorough understanding of employee and customer privacy and GDPR and a balance must be maintained between consent, legal obligation, protection of vital and legitimate interests. SMBs must comply with laws on surveillance, such as posting signage about camera use or limiting recording in private areas such as restrooms. Non- compliance can result in legal action or fines. Thought should also be given to future-proofing the investment. Today’s needs can drastically change as business needs change or clients scale up. Jeremie states, “Synology’s platform is built for seamless scalability across our entire ecosystem, including surveillance. Users can set up QuickConnect for an effortless and secure way to access their NAS remotely, including Surveillance Station, with additional connection methods available for more advanced setups.”
CONTINUED
When selecting an entry surveillance system, compatibility is key, ensuring the system works seamlessly with any existing setup and is flexible enough to support future upgrades.
interface go a long way, especially for smaller businesses or first-time users.
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