UC Advanced - issue #6


Why Effective Scheduling is Essential for Workforce Optimisation Sridhar Iyengar, Managing Director at Zoho Europe, reveals how businesses can stop wasting time on rotas

Employing the Appropriate Employee Scheduling Software The correct automated time-tracking software can simplify the rota process. Such software often includes accommodating features such as shift swapping, time-off requests, and employee availability management, making it easier for a workforce to be assigned to the most suitable shifts.

Is it known how much time we spend devoted to paperwork? While traditional methods of scheduling and time tracking remain a tedious task, automating shift management can significantly reduce the time, effort and costs put into creating rotas manually. Effective rota management is critical for organising shifts, tasks, and helps provide effective communication across the board. This enhances staff productivity and facilitates coordination and collaboration, optimising how a business functions. Workplace Scheduling: What Is It? Workplace scheduling refers to the organisation of employee availability with business demands by generating and managing work shifts. This includes rota management, which involves assigning schedules, managing time-off requests, and ensuring adequate staffing levels. Getting the correct balance plays a key role in maintaining staff satisfaction and minimising labour costs. Shift optimisation has the potential to improve a company’s bottom line, reducing employee workload, and helping provide a better customer experience. Here are some tips to consider when scheduling to help better the workplace environment: Understanding Business Needs Leaders should gain a thorough understanding of business operations, including peak hours, customer demands and workflow patterns. Analysing historical data and patterns will form a better understanding of insights into workload and demand fluctuations. Both high and low-demand periods should be identified, as well as any seasonal trends that may affect scheduling decisions.

Assigning Tasks based on the Right Skills Efficient task and shift management

Sridhar Iyengar

can significantly boost an organisation’s productivity. When each team member understands their role and is well-positioned within their responsibilities, they can concentrate on providing high-quality results. Tasks and responsibilities should be allocated based on the right skills and qualifications. Successful task delegation could result in a happier and more cohesive team.


Implementing Flexible Scheduling Options

Flexible work schedules afford employees the freedom to choose their rota and enable a better work-life balance. Flexible work arrangements should be offered, such as part- time shifts or remote working options. Such flexibility can increase employee satisfaction, reduce absences and accommodate various employee needs. Open Communication Open communication helps employees address and discuss any shift conflicts that may occur, their preferences or requests. Leaders should regularly seek feedback and be open to making any adjustments based on employee input, creating a well-balanced and fair schedule that meets both individual and business needs.


Powered by