CONTENTS
As we enter into the fourth year of mass hybrid working, how do our devices help us do our jobs?
News You should know p6 Zoom Zoomtopia leads the way p10 AI Service Improving customer experience p14 Products AI for every need p24 Sound and Vision Devices helping our jobs p25 Distribution Exertis NDC p28 Plug-Ins Video Conferencing innovation p32 Products Connect, Communicate, Succeed p36 Thought... Video-first culture p38 Customer Experience Small things make a difference p42 Calling Quality customer service p44 Comms in Haulage Marginal gains p48
p14
p25
Experiencing better Intelligence... How AI is improving the Customer Experience.
p48
p10
The drive for ever-increasing efficiency shows no sign of slowing down in the haulage sector.
How Zoomtopia may tread a path for the rest of the collaboration industry.
04
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