If organisations want to achieve these high standards, there are several key factors that they should bear in mind: 1. High quality audio Many of us have experienced the frustration of not being able to hear the other person speaking clearly during an online meeting. Speakers and microphones on laptops and tablets are often insufficient in terms of their audio quality and range. As such, high- quality audio should be considered as non- negotiable when implementing telephony. 2. Interoperable With more businesses collaborating online rather than face-to-face, it’s also important that new communication solutions are interoperable with the main video conferencing services used today, to ensure slick and seamless meetings. 3. Future proof IP-based phone systems can offer businesses far more than just communications – they can control a variety of smart tasks and functions in the office. For example, lights can be turned off or dimmed, room temperature can be controlled and air quality monitored from an IP device. As more businesses prioritise efficiency and sustainability in the workplace, these ‘smarter’ capabilities will become a bigger factor when selecting new telephony solutions. 4. Easy to use Employees want products that make their lives easier. They don’t want to waste time configuring a phone when they set it up for the first time – or to have to worry about updating it with the latest features further down the line. Ideally, the device should be ‘plug-and-play’ or require an easy and seamless set up. 5. Secure Finally, businesses need to find solutions which are secure. Any communications device must have additional security measures in
place, to ensure that sensitive information being shared is safeguarded and potential security breaches prevented. These might include regular firmware updates which address security vulnerabilities proactively – or the exchanging of unique certificates and mutual authentication to prevent unwanted guests from listening in on calls. Finding the right partner and solution Having access to the right products, services and support is key to ensuring that organisations can make the most of their new communications solutions and meet growing business and individual demands. With more than 25 years of experience and continuous innovation in the functions of its devices, Snom Technology has always demonstrated its total commitment to offering a great user experience. Snom offers a wide range of products, from its desk phones to accessories which can be connected to different devices, such as computers and smartphones. These products are capable of working perfectly with the most popular UC platforms on the market and require no configuration. The manufacturer offers a three-year warranty on all its items, based on the fact that failure rates are very low. With advanced protection mechanisms and applying European security and privacy criteria, Snom also carefully evaluates security compliance required by law and offers additional resources to secure voice traffic. These criteria make the difference between Snom’s IP phones and those of other well- known brands. The company’s worldwide sales network includes many renowned distributors and over 10,000 specialist dealers. These partners benefit from a dedicated partner program as well as personal remote and on-site support services that, alongside its leading technology, contribute to Snom’s outstanding international reputation. Want to find out more about Snom’s product offering, or becoming a Snom partner? Get in touch at office.uk@snom.com
With more than 25 years of experience and continuous innovation in the functions of its devices, Snom Technology has always demonstrated its total commitment to offering a great user experience.
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